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Patient Experience

Build solid patient relationships with good communication, education, and effective problem-solving.

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Task-specific lenses
Cathy Firman

Drive Profits and Patient Loyalty with Task-Specific Lenses and Glasses

Think about how many instances in the day when people are not working on a computer or looking at their phone that clear vision is a struggle.
Feb 15, 2023

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Creating a “Magical” Patient Experience

Steve Vargo, OD

Is it Worth it to Fire a Patient?

Katie Barela

What Happens When You Say Nothing at All?

Jennifer Stewart, OD

Patient Education: More Important than Ever

Ron Meeker, OD

Evolving Care Options Can Help You Meet Your Patient’s Expectations

Ron Meeker, OD

The Art of Saying “Yes”

Jennifer Stewart, OD

Stop Doing These 3 Things When Communicating With Patients

Steve Vargo, OD

How to Communicate Product Benefits to Patients for Better Results

Jennifer Stewart, OD

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