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Patient Experience

Build solid patient relationships with good communication, education, and effective problem-solving.

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Tim Nichols, OD

Five P’s to Retain Patients and Build Referral Business

Patient referrals and retention are the lynch pin of a thriving eye care business. Follow these easy tips to improve your patient experience.
Apr 24, 2023

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Task-specific lenses

Drive Profits and Patient Loyalty with Task-Specific Lenses and Glasses

Cathy Firman

Creating a “Magical” Patient Experience

Steve Vargo, OD

Is it Worth it to Fire a Patient?

Katie Barela

What Happens When You Say Nothing at All?

Jennifer Stewart, OD

Patient Education: More Important than Ever

Ron Meeker, OD

Evolving Care Options Can Help You Meet Your Patient’s Expectations

Ron Meeker, OD

The Art of Saying “Yes”

Jennifer Stewart, OD

Stop Doing These 3 Things When Communicating With Patients

Steve Vargo, OD

How to Communicate Product Benefits to Patients for Better Results

Jennifer Stewart, OD

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