Your bottom line has two sides, revenue and costs. Cutting costs is dollar-for-dollar every bit as effective as boosting revenues.
Michael Della Pesca
President
Quantum Optical, Inc.
About Michael Della Pesca
As president of Quantum Optical, Michael is a pioneer in the field of e-learning and education for eye care professionals. He is the creator and chief architect of the highly acclaimed Internet platform, www.quantumoptical.com, which provides continuing education credits online to certified and licensed ophthalmic professionals worldwide.
A practicing licensed optician in New Jersey, Michael an instructor at his alma mater (Essex County College) where he taught for 12 years in the Vision Care Technology department. He has hosted and lectured at hundreds of conferences, both nationally and internationally. Thousands of individuals have enjoyed his unique and entertaining style of presenting topics such as general optics, advanced optics, eyewear fabrication, dispensing and sales techniques, lab / dispensary management, customer service and marketing strategies.
Michael provides educational services to a wide array of industry vendors and corporate clients who are Powered By Quantum™ and offers customized in-house staff training solutions to eye care practices that require a more personalized approach to staff excellence. His current initiatives include the Pinnacle Program, a hands-on two-day intensive training program for optical professionals.
Expertise:
Recent From Michael
Maximizing Practice Performance with Cross-Training
You may be wary of providing extensive training and then losing those valuable investments due to staff turnover. How much training should you provide and what can you hope to gain with it?
Basic Training for Big Benefits
Who Should Get Basic Training? We get asked a lot, when we bring our training programs to practices around the country, “Who should I train?” The correct answer is “as many people as possible.” Yes, this means your techs, your optical assistants, and even your...