If your business isn’t the same size as the next guy’s, you really can’t compare KPIs like the number of exams, number of frames sold, or total revenue. However, there is a benchmark that can provide valuable insights.
Patti Warren, ABOC
Education & Training Administrator
GPN Technologies
About Patti Warren, ABOC
Patti has been in the optical industry since 1986. The first 13 years of her career she worked as an optician in private practice optometry and ophthalmology, where she found her true love for lenses. As an official “Lens Geek” she decided to work as a sales representative in wholesale lab business, spending 15 years traveling all over the Southeast, training optician on the different type of lens, she became a Success Coach for GPN in 2014.
Patti's currently working in EDGEPro's Education and Training department, developing exceptional materials to help their users get the most out of their EDGEPro software and their practice's bottom line.
Expertise:
Recent From Patti
Drive Revenue Results with Team Incentives
Whole team incentive programs will help you get your staff engaged and building the topline revenue in your eye care practice.
Use a Smart Product Mix to Build Your Profits from the Cost Side
Profit isn’t just about how much money you bring in, it’s about the balance between what’s coming in and what’s going out.
Save Time and Improve Profits with Lens Packages
Creating and selling lens packages is not as hard as you think – and the potential results can completely change the results in your optical.
How to Check Your Cost of Goods in Five Minutes or Less
Cost of goods is going up everywhere – not just in optical. It’s more important than ever to monitor yours. Here’s how to keep your finger on the pulse of your COGs in just a few minutes.
Why Am I Making Less Money When I’m Seeing More Patients?
If you don’t have a good analytics program, it can be really hard to understand what’s going on when you see your exam count rising, but your revenue falling.
Getting Out of the Comfort Zone and into the Growth Zone
Growth, by definition, requires us to stretch our abilities, push forward out of our comfortable little compartments, and seek out new skills and new achievements.