Leadership plays a pivotal role in shaping this culture. A recent story from a dental office provides valuable insights into what can go wrong when leadership fails to listen to their team.
Steve Vargo, OD
Optometric Practice Management Consultant
IDOC
About Steve Vargo, OD
Steve Vargo, OD, MBA is a 1998 graduate of the Illinois College of Optometry. A published author and speaker with 15 years of clinical experience, he now serves as IDOC’s Optometric Practice Management Consultant.
Since transitioning to a full-time practice management consultant, Dr. Vargo has performed over 3,000 consultations and coaching sessions with hundreds of independent optometry practices across the country. He speaks regularly at industry conferences, has been published in numerous industry publications, has a regular column in Optometric Management titled “The CEO Challenge”, and is a contributing author to the widely read “Optometric Management Tip of the Week” article.
Dr. Vargo has authored 3 books on the subjects of staff management, leadership and selling. His most recent book, But I Don’t Sell, became a #1 best seller on Amazon for the Optometry category.
Expertise:
Recent From Steve
Goal Setting Flaws that Sabotage Success
3 common reasons practices fail to reach their annual goals, and how to devise a system of goal setting that increases your chances of success.
Negotiating a Lease or Purchase? When you should partner with an expert
In this episode with Colin Carr, founder of Carr Realty, we explore the intricacies of securing an optimal space for your practice. Our conversation begins by highlighting the significance of leaving room for growth over the coming years. To gain a tangible grasp of...
I Found You Online! Online Marketing that Gets Results
When people search for an eye doctor (or related service) in your area, are you the one who shows up? If not, you’re losing patients and money!
Develop Your Leadership to Grow Your Practice
Developing and growing your leadership attributes will pay huge dividends in managing your team and growing a successful practice.
Don’t Just Treat Dry Eye, Build a Dry Eye Brand
In this episode with Dr. Janelle Davison, we discuss how to build a brand around dry eye and the many opportunities this can create for both the patient and the practice.
Team Building: The Magic Wand to Create a Multi-Million Dollar Practice
I have found in my 25 plus years of consulting that this is the magic wand to creating a multi-million dollar practice. The team is everything.
Creating a “Magical” Patient Experience
In this episode, Dr. Vargo talks with Dr. Jennifer Stewart about her fascination with Disney and how she’s integrated many of their business strategies into her practice.
Employee Benefits: How to Compete with Large Employers
Dr. Steve Vargo explores employee benefits – how, what, and why to implement – with Cory Friedman, Senior VP of Benefits Consulting with the Alera Group.
The Antidote to Professional Burnout
Are you experiencing burnout in your professional career? It’s okay, you can admit it. You’re not alone. In fact, studies have found that approximately 50 percent of physicians are suffering from burnout.
Questions to Ask Yourself Before Adding a Specialty
To avoid investing time and effort into a specialty service that’s not going to add significant clinical and financial value to your practice, ask yourself these following questions.
Stop Doing These 3 Things When Communicating With Patients
It’s important that we communicate in ways that build a connection and trust, and avoid doing things that are counterproductive to healthy change. Here are 3 things you should stop doing to avoid a “disconnect” with patients that prevents action.
Develop Your Team Through Coaching
In just a few minutes, you can help your team respond better to patients, improve their own professional knowledge, and become more invested in your practice success.