Creating a “Magical” Patient Experience

by | Oct 16, 2022 | Business Management, Patient Experience

Benchmarking is a term used in business to reference the study of other companies or businesses to compare with your own. Through this process, many companies will (wisely) adopt best practices of other companies.

Disney is one such company that has been widely studied by numerous other companies across a wide spectrum of industries. In this episode, Dr. Vargo talks with Dr. Jennifer Stewart about her fascination with Disney and how she’s integrated many of their business strategies into her practice.

Eye Own a Business is a podcast that teaches independent ODs how to grow a thriving practice while wearing the hats of both a doctor and a business owner. Tune in on Tuesday’s every other week as Dr. Steve Vargo and his guests guide you with the tools and strategies you need to build the practice of your dreams. Eye Own a Business is brought to you by IDOC.

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By Steve Vargo, OD

Exploring best practices in building and sustaining practice growth.


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